Terms of Service

1. Acceptance of Terms

By accessing and using the services of Prestige Consulting ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Services

Prestige Consulting provides professional HR and legal consulting services, including but not limited to:

• Skills Development & Training
• BBBEE Compliance & Verification Facilitation
• ATR / WSP & SETA Funding
• Labour Relations & Compliance
• Employment Equity Compliance
• POPI Act Compliance
• Performance Management
• Recruitment & Selection
• HR Policy Development

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information necessary for service delivery
• Cooperate with our consultants and provide timely responses
• Maintain confidentiality of any proprietary information shared
• Comply with all applicable laws and regulations
• Pay all fees and charges in accordance with agreed terms
• Use our services only for lawful purposes

4. Service Delivery and Timeline

We will provide services with reasonable skill and care, in accordance with professional standards. Service timelines will be communicated at the commencement of each engagement and may be subject to:

• Client cooperation and timely provision of required information
• Complexity of the specific project or service
• Regulatory requirements and external dependencies
• Force majeure events beyond our control

5. Fees and Payment Terms

Our fees are based on the scope of services and will be communicated in writing before commencement. Payment terms include:

• Payment is due within 30 days of invoice date unless otherwise agreed
• Late payments may incur additional charges
• All fees are exclusive of VAT where applicable
• We reserve the right to suspend services for non-payment
• Refunds are subject to our refund policy

6. Confidentiality and Data Protection

We are committed to maintaining the confidentiality of your information and will:

• Protect all confidential information shared during our engagement
• Comply with applicable data protection laws including POPI Act
• Use information only for the purposes of providing our services
• Implement appropriate security measures
• Not disclose confidential information without your consent

7. Intellectual Property

All intellectual property rights in materials, documents, and deliverables created by us remain our property unless otherwise agreed in writing. You may use such materials for the intended purpose of our engagement.

8. Limitation of Liability

Our liability is limited to the extent permitted by law. We will not be liable for:

• Indirect, consequential, or incidental damages
• Loss of profits, business, or data
• Damages arising from client's failure to follow our advice
• Third-party actions or decisions
• Force majeure events

Our total liability shall not exceed the amount paid for the specific service in question.

9. Professional Indemnity

We maintain appropriate professional indemnity insurance. However, our advice is provided based on information available at the time and should not be considered as a substitute for legal counsel where required.

10. Termination

Either party may terminate our engagement with written notice. Upon termination:

• We will complete work in progress to a reasonable stopping point
• You will pay for services rendered up to the termination date
• Confidentiality obligations will continue
• We will return or destroy your confidential information

11. Dispute Resolution

In the event of a dispute, we agree to:

• First attempt to resolve the matter through good faith discussions
• Consider mediation if direct resolution is not possible
• Submit to the jurisdiction of South African courts if necessary
• Apply South African law to any legal proceedings

12. Force Majeure

We will not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or other unforeseeable events.

13. Website Usage

When using our website, you agree to:

• Use the website for lawful purposes only
• Not attempt to gain unauthorized access to our systems
• Not interfere with the website's functionality
• Respect our intellectual property rights
• Provide accurate information when contacting us

14. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

15. Governing Law

These terms are governed by and construed in accordance with the laws of South Africa. Any disputes will be subject to the exclusive jurisdiction of the courts of South Africa.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: